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Privacy Statement




Definitions

Personal identification information (referred to as personal information in this statement)
Personal identification information means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This includes such things as name, gender, age, address, email, date of birth, profession, job title, financial information, demographic, preferences and opinions.

We/Us/Our
We/Us/Our means Commercial and Academic Services Ltd (referred to as CoAcS Ltd) - a limited company registered in England under company number 2705402 whose registered address is Kimbolton House, 2 Mount Beacon, Lansdown, Bath, BA1 5QP, UK.

Our website
Our website means www.collegeofpharmacy.com.



This privacy statement explains what personal information We will collect when you use Our website, how We will collect that personal information and what We will do with that personal information.

The statement covers the following:
  1. What information will We collect?
  2. How will We collect the information?
  3. How will We use your information?
  4. How will We store your information?
  5. Will you be contacted for marketing purposes?
  6. Will We share your information with anybody else?
  7. Use of credit card details
  8. What are your data protection rights?
  9. How to contact Us
  10. How to contact the appropriate authorities
  11. Privacy statement/privacy policies of other websites
  12. Changes to Our privacy statement

1. What information will We collect?
You can browse the Home Page of Our website anonymously; however, for most areas, you need to login to gain access to the content. To login, you need to be registered with Our website. For registration, We need to collect some personal information.

Where a School of Pharmacy or other organisation has a site licence for Our website and you are accessing Our website as a member of that organisation, We will collect the following personal information:
  • User name (a valid email address) and password, School of Pharmacy or other organisation, first name, last name, title, enrolment year, registered country

We refer to a School of Pharmacy or other organisation which has purchased a site licence for Our website as a customer. We will collect information about a customer and where applicable, We will collect personal information about the person who acts as the contact for a customer's order. For a customer contact, We will collect the following personal information:
  • Name of the customer contact, name of the organisation, address of the organisation, email and/or telephone contact details for the individual at the organisation

When you register for access to Our website as an individual (i.e. not as part of a School of Pharmacy or other organisation), We collect the following personal information:
  • User name (a valid email address) and password, title, first name, last name, contact email, category, registered country, web address (optional). For Pharmacy Graduates We also collect the following optional personal information: graduation year, practice area.


2. How will We collect the information?
When you have been registered for access to Our website through your School of Pharmacy or other organisation, the School of Pharmacy or other organisation provides Us with the email which you use for registration. We collect and process other personal information when you register online.

We collect data about a customer and where applicable, a customer contact, from the order form used to purchase a site licence. The order form is in the form of a pdf.

When you register as an individual (i.e. not as part of a School of Pharmacy or other organisation), you directly provide Us with the details of the personal information We collect. We collect and process personal information when you register online.



3. How will We use your information?
If you access Our website but do not have an individual licence (or are not part of a site licence) for any of Our CAL packages, We will use your personal information to grant access to restricted areas of Our website but not to any of Our CAL packages.

If you access Our website and do have an individual licence (or are part of a site licence) for any of Our CAL packages, We will use your personal information to grant access to restricted areas of Our website and grant access to the CAL packages for which you are licensed.

For Our customers and customer contacts, We will use personal information for the express purpose of doing business with the customer.



4. How will We store your information?
Personal information that has been collected through registration or from order forms is securely stored in the UK. All servers and back up devices are stored within the UK. We can provide information about the storage services if required.

When you register with Our website, you are granted lifetime access to Our website. We will hold your personal information as long as is necessary to allow Us to meet this obligation.



5. Will you be contacted for marketing purposes?
We may contact a customer contact about Our website. We may inform the customer contact about Our other products.



6. Will We share your information with anybody else?
We will never share any information or personal information with a third party provider.



7. Use of credit cards details
The following only applies to customers.

We do not store any credit card details and do not currently provide any form of online e-commerce. Payments, usually relating to an invoice, are submitted to Us directly via BACS but occasionally a credit card may be offered. Any information used to process such a payment is written down by Us and then destroyed. No payment or personal information is ever stored by Us and is therefore not used for any other purpose than facilitating immediate payment.



8. What are your data protection rights?
You have the right to be informed about the collection and use of your personal information; the earlier part of this privacy statement tells you about Our collection and use of your personal information.

You are also entitled to the following:

The right to access
You have the right to request Us for copies of your personal information.

The right to rectification
You have the right to request that We correct any information you believe is inaccurate. You also have the right to request Us to complete the information you believe is incomplete.

The right to erasure
You have the right to request that We erase your personal information, under certain conditions.

The right to restrict processing
You have the right to request that We restrict the processing of your personal information, under certain conditions.

The right to object to processing
You have the right to object to Our processing of your personal information, under certain conditions.

The right to personal information portability
You have the right to request that We transfer the information that We have collected to another organisation, or directly to you, under certain conditions.



9. How to contact Us
If you have any cause for complaint or if you have a request about Our use of your personal information, please contact Us directly and We will do Our best to solve the problem for you. If you have any questions about Our privacy statement, the data We hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact Us. Our Data Protection Officer is Susie Boyd and Our contact details are:
Email: coacs@coacs.com
Tel: +44 1225 312992
Address: CoAcS Ltd, Kimbolton House, 2 Mount Beacon, Lansdown Bath, BA1 5QP



10. How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that We have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Web address: ico.org.uk



11. Privacy statements/privacy policies of other websites
Our website contains links to other websites. Our privacy statement applies only to Our website. If you click on a link to another website, you should read the privacy statement/privacy policy for that website.



12. Changes to Our privacy statement
We will review Our privacy statement periodically and place any updates on this web page.
Copyright © 1993 - 2022 CoAcS. All rights reserved.
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